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This goes to our compliance team only. It is never published, never shown on the listing, and never sent to the business. Where it warrants it, we prepare a referral pack for the authority with the power to act.

Before you write: tell us what happened and attach links to evidence you already hold (emails, receipts, screenshots, listings). Please do not include anyone's private personal information — home addresses, personal phone numbers, personal email addresses, health or family details. We only accept information about a business acting in a business capacity.

Business or trading nameWhat kind of concern is this?One-line summaryWhat happened?0 / 8000 characters

Date of incidentAmount lostCurrency

Evidence links

Your details (optional)

You can report anonymously. Giving your details makes a referral far more useful, because investigators usually need a named complainant.

I consent to my contact details being passed to the relevant authority (Action Fraud, ICO, Trading Standards, FCA or similar) if this report is referred onward.I'm happy to be contacted about this report.

Reports are read only by our compliance team. Nothing you submit is published, shown on the business's listing, or shared with the business. We keep reports for 12 months unless they are referred to an authority. See our Privacy Policy.